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  1. CallCenterMagazine.com
    The International Customer Management Institute (ICMI) is a global leader in call center consulting, training, publications and membership services.
    http://www.callcentermagazine.com
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  2. Call centre - Wikipedia, the free encyclopedia
    Call Centers of the Future" (PDF) 48-51. i.t. magazine. Retrieved on ... "The Call Center Answer Team reaches out to the industry for to crack a tough nut" ...
    http://en.wikipedia.org/wiki/Call_center
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  3. Call Centers India
    Industry information featuring news, jobs, call center directory, vendors, and more.
    http://www.callcentersindia.com
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  4. ACD Call Center Learning Center
    ... books on call centre management and contact center performance ... Controlling Cost of Call Center Operations e-Toolkit. Outsourcing e-Toolkit ...
    http://www.call-center.net
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  5. Virtual Call Center by Angel.com - the best Hosted Call Center yet!
    ... for the fastest deployments and easiest maintenance of virtual call center apps in the industry ... Personalized Call Center Experience with Data ...
    http://www.angel.com/solutions/virtual-call-center.jsp
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  6. What is call center? - a definition from Whatis.com
    A call center is a physical place where customer and other telephone calls are handled by an organization, usually with some amount of computer automation.
    http://searchcrm.techtarget.com/dictionary/definition/what-is-call
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  7. Call center industry in the Philippines - Wikipedia, the free encyclopedia
    1.1 Call center duties and ... While call centers actually began in the Philippines as ... Call center agents are typically assigned in graveyard shifts, ...
    http://en.wikipedia.org/wiki/Call_center_industry_in_the_Philip...

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  8. Call Center Phone Systems | Unified Communications
    Unified Communications - AltiGen Call Center Solutions | The leading provider of VoIP Phone Systems and Microsoft-based Unified Communications.
    http://www.altigen.com/call-centers.html
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  9. Call Center Managers Forum
    Business Information and Resources for Call Center Managers. ... Call Center Management Taking the customer out of the service delivery equation soviet style ...
    http://www.callcentres.com.au
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  10. LiveOps: Virtual Call Center, At-Home Agents, Hosted Call Center
    World's largest virtual call center with hosted, on-demand call center platform and 20,000 at-home agents for inbound and outbound calls.
    http://www.liveops.com
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